Privacy policy

Introduction

Welcome to TheGreenArk. This Privacy Policy outlines how we collect, use, and share information about our visitors and customers at www.thegreenark.co.uk. Our commitment is to protect your privacy and ensure transparency in all our interactions.


Data Collection

  • Device Data: We collect information about the device you use to access our site, such as browser type, IP address, and time zone.
  • Technology Tracking: Our site uses cookies, log files, and other digital tracking tools to enhance your browsing experience and understand site usage.

Usage of Information

  • Personal Details: When you make a purchase, we collect the necessary information including your name, contact details, and payment information.
  • Purpose of Usage: This information is used to process transactions, communicate about orders, assess risks, provide customer support, and personalize your experience on our site.

Sharing of Information

  • With Partners: We share your information with trusted partners like Shopify for e-commerce operations and Google Analytics for understanding user behavior.
  • Legal Compliance: We may also share your information to comply with applicable laws and protect the rights and safety of TheGreenArk and its users.

Advertising and Opt-Out

  • Targeted Advertising: We engage in targeted advertising and provide you with the option to opt-out via platforms like Facebook and Google.
  • Opt-Out Options: You can also use the Digital Advertising Alliance's opt-out portal for additional control over your data.

Browser Tracking

  • Do Not Track Signals: We explain our response to browser Do Not Track signals and how they affect your browsing experience.

User Rights

  • European Residents: If you reside in Europe, you have the right to access, update, or request deletion of your personal information.
  • International Transfers: We disclose that information may be transferred internationally as part of our operations.

Data Retention

  • Order Information: We retain your order information for record-keeping purposes until you request us to delete it.

Policy Updates

  • Changes and Notifications: We reserve the right to update this policy and will notify users of significant changes.

Contact Us

  • Inquiries and Complaints: For any questions or concerns about our privacy practices, please contact us at support@thegreenark.co.uk.


Last Updated

  • This policy was last updated on 20 Jan, 2024.

Your privacy is of utmost importance to us at TheGreenArk. We are committed to maintaining the trust and confidence of our customers and visitors to our website.